Frequently Asked Questions
This is your go-to resource for answers to common questions about CJ Infinite Jewelry & Crafts.
We understand that shopping online can sometimes raise questions, and we’re here to help! From product details and ordering information to shipping policies and customer support, we’ve compiled a comprehensive list of frequently asked questions to enhance your shopping experience.
Explore the topics below to find the information you need. If you don’t see your question answered here, feel free to reach out to us directly—we’re always happy to assist you!
Thank you for choosing CJ Infinite Jewelry & Crafts, and happy shopping!
How long does shipping and delivery take?
Our shipping and delivery process is designed to ensure your orders arrive promptly. We offer fast and reliable shipping services, with delivery typically taking 3-10 business days, depending on your location, order date, and selected delivery options. Your satisfaction is our priority with every purchase!
Do you Ship Internationally?
Yes, we ship internationally! Please note that international customers are responsible for covering the shipping costs, which will be calculated at checkout. Additionally, any customs duties, taxes, or import fees charged by your country will need to be paid by the recipient. These fees vary by destination, so we recommend checking with your local customs office for more information. If you have any questions about international shipping, feel free to reach out to us—we’re happy to help!
What materials do you use in your jewelry and crafts?
We use high-quality, sustainable materials, including sterling silver, gemstones, and eco-friendly supplies. Each product description details the specific materials used.
What payment methods do you accept?
We accept a wide range of payment methods to ensure a seamless shopping experience. You can conveniently pay using Visa, MasterCard, American Express, China UnionPay, JCB, Diners Club, Discover, Electron, Maestro, as well as mobile payments through Apple Pay and Google Pay. Your security and convenience are our top priorities!
How do I join the rewards program?
To join our exclusive Loyalty Program, simply visit the Loyalty Program or Rewards page and click on "Become a Member." Once you sign up, you’ll start earning points with every purchase, unlocking a variety of exclusive rewards. We look forward to welcoming you as a valued member of our community.
What are your business hours?
Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: CLOSED
Sunday: CLOSED
Holidays: CLOSED
Are your products handmade?
Yes, all of our products are meticulously handmade with precision and care. As each item is made to order, you can expect slight variations, ensuring that every piece is unique. We take great pride in using high-quality materials to create one-of-a-kind items tailored specifically to you.